Privacy Policy

Last updated: June 1, 2025

LaserForHeelPain respects your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data. Our services are directed at users in South Africa, and we comply with applicable data protection laws including the Protection of Personal Information Act (POPIA).

1. Data We Collect

We collect information you voluntarily provide through our contact forms, including your name, email address, phone number, and any message you submit. We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, device information, and usage patterns via cookies and similar tracking technologies.

2. How We Use Your Data

We use your personal data to respond to your inquiries, provide information about podiatric treatments, improve our website, and analyze user engagement. If you have given consent, we may also send occasional updates about foot health and our services. You can withdraw consent at any time.

3. Cookies and Tracking

Our website uses cookies and analytics tools to understand how visitors interact with our content. These may include session cookies, persistent cookies, and third-party analytics services. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website, hosting, email delivery, and analytics. These processors are contractually bound to protect your data and use it only for the purposes we specify. We do not share data with unrelated third parties without your consent, except where required by law.

5. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to access, correct, or delete your personal data held by us. You may also request restriction of processing, data portability, or object to processing based on legitimate interests. If you are in South Africa, you have additional rights under POPIA. To exercise any of these rights, please contact us using the details below.

7. No Misleading Claims

LaserForHeelPain does not make false, misleading, or deceptive claims. We do not create fake urgency, fake endorsements, or imply affiliation with any government agency, medical board, or official body without clear disclosure. All treatment outcomes are based on general information and individual results may vary. We do not guarantee specific medical results.

8. Contact Us

For privacy-related inquiries, data requests, or complaints, please reach out to us:

LaserForHeelPain

32236 Sibanyoni Groves Apt. 104

Phone: +27 31 758 0505

Email: info@laserforheelpain.com

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

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